Meeting Preparation
To avoid being asked a question which you don't know how to answer, prepare! prepare! prepare.
The article provide some tips:
The article provide some tips:
- Before
- Know your audience
- Think ahead - If you know their background or expertise, you can guess what they want to ask.
- Practice the presentation
- Learn jargon - so that you can act like a pro
- During
- Think it through - instead of answer the question directly, ask the audience to provide more information. Act like an detective
- Ask for assistance - ask other audience for input. Change the role from "answer the question" to facilitator/moderator of a conversation between audience.
- Emphasis what you know - and acknowledge what you don't know. Let the audience know you will research and reply later.
- Stay on topic - if answering the question will make you off topic, then better not do it.
- Confident
- After
- Research the question - prepare similar question for future and broaden the knowledge
- Integrate - integrate the question and answer to next presentation
- Follow Up - follow up to audience with unanswered question
Reference: What to say when you don't know what to say" HP Technology at Work Vol. Sept-2013
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